I’m having mac installation issues that aren’t addressed in the help videos that beyondlabz have posted…
not sure if there is a customer help line but the issue is simply:
when i downloaded and purchased the an activation code, the lab that i wanted to download (organic chem) from the beyondlabz main screen was already downloaded.
when i clicked “open”, nothing comes up.
I went through the finder>home>library>application support>click on beyondlabz>click on public…and when i open ‘public’, there’s no download folder. just “assets” and something called “cc.db”. not sure what to do, i’ve restarted my comp, the program itself, and even deleted beyondlabz and redownloaded … same result.
if anyone has a clue please let me know!