License is Inactive error message

I have a license, and have previously been able to open labs through beyondlabz on this device. However, I now get a message saying that I do not have an active license when I try to open a lab. When I check in settings it still says that I do have a license that will not expire for 364 days.

Same issue… must be the system??

@allison @angelapid
Yes, we apologize. We experienced incredibly high server load last night. We are working to rebalance on our end so this doesn’t happen again. Thank you for patience. Go ahead and try again this morning and let us know if you need any further assistance on our support page: