After I ran the installation process, it saids “installing worksheets” for two hours, and the progressing bar is not even half way through. Is it because my internet connection is so poor, or there’s other possibilities?
It is most likely due to poor internet. Can you get to somewhere where you have better internet for the downloading process? The program doesn’t require the internet to run- just to get it downloaded this first time.
Here are the steps to try again on that initial install:
So what you are going to need to do is force that install to stop. Force close if you need to with the Task Manager.
Then go into Add or Remove Programs and Uninstall Beyond Labz.
Then open this folder:
c://Users/YourUserName/AppData/Roaming (that is a hidden folder. you will need to show hidden folders to allow you to see that).
Delete the beyond_labz_cc folder in that roaming folder please.
Then open c://Users/YourUserName/AppData/Local/Programs
delete the beyond_labz_cc folder in that location if it is there.
Delete the installers that you had already tried to used.
Restart your computer if you haven’t done that recently. Make sure you have installed any system updates your computer may need.
Now if you have antivirus software, you may want to disable them temporarily.
Then download a fresh installer from our website: www.beyondlabz.com
Just download the installer, double click on it and see if it will proceed all the way through the installation this time.
Let us know how that goes and if you need more help!