How to uninstall a lab?

I am trying to uninstall the biology lab and then reinstall it, but I don’t know how. I want to do this because I keep getting an error message that I don’t get on any of the other labs, so I think that uninstalling and reinstalling it will do the trick.

@yogaman421
I’m so sorry you are having an error with Biology! So how you uninstall depends on if you are on a windows or mac.

  • To update on Windows:
    Quit Beyond Labz Connect with the flask icon in the bottom dock (by your battery & wifi symbols). Open C:\Program Files and delete the Virtual BiologyWin folder. Load or refresh the portal website, login, click Connect and click Install for Biology.
  • To update on Mac:
    Quit Beyond Labz Connect with the flask icon in the top bar (by your battery & wifi symbols). Open the Applications folder and delete the Virtual Biology icon. Load or refresh the portal website, login, click Connect and click Install for Biology.
    If you have any more issues, please feel free to email us at support@beyondlabz.com

That worked! Thank you so much!

@yogaman421
I’m so glad that helped!
Please let us know if you have any further issues!