Hello, I’m having troubles for connecting to Beyond Labz app. After dowloading the program and installing Beyond Labz Connect, the application on my computer is not running, I don’t know why. Additionally, when I try to connect the app to the portal through https://portal.beyondlabz.com/#/labs, there is the following error: “Connection Error, Sorry there appears to be a problem with your connection. Try clicking on Connect again, and if that does not work, try quitting Beyond Labz Connect and Click Connect again.”
I tried quitting the application, restart the computer, deleting the cookies, deactivating the antivirus from the pc, uninstalling the application and installing it again, but nothing works.
Could you please help me?