Activation code invalid?

I recently downloaded beyond labz on my laptop, created an account, and got as far as the activation part for signing up. I purchased a code for $25, but when I enter the activation code, I’m met with a “CODE_INVALID_3”. How can I fix this?

@lukegleon
Oh I’m so sorry you are struggling! Sorry to not see this earlier. We handle support over on https://www.beyondlabz.com/support
So please submit a support ticket there and we can look into the specifics of your account and help you get up and running! Please just submit a screenshot of your license tab where you are logged in so we can see what your username is.